Shipping Policy

Welcome to artwordvibhav.com! We are committed to delivering your artwork with the utmost care and efficiency. Below is our comprehensive shipping policy to ensure a smooth and transparent process.

Order Processing

1. Extraction: Once your order is placed, we collect the painting from either from the gallery or studio.
2. Cleaning: The painting undergoes a thorough cleaning process to ensure it is in pristine condition.
3. Securing Brush Strokes and Paints: We use our unique home-grown process to secure the brush strokes and paints, preserving the artwork’s integrity.
4. Varnishing: The painting is varnished to protect it from UV rays, moisture, and yellowing.
5. Framing and Packaging: The artwork is then framed and carefully packaged to prevent any damage during transit.

Shipping and Delivery

• Domestic Shipping: We offer standard shipping options within India, which  typically takes 12-15 business days. 
• International Shipping: We ship worldwide! Delivery times vary based on the destination country and selected shipping method. 

Shipping Costs

• Domestic Shipping: Courtesy from the team ‘artwordvibhav’. 
• International Shipping: Calculated as per the paperwork. 

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

Returns and Exchanges

We are committed to ensuring 100% customer satisfaction. If you receive a damaged product, please follow these steps:

• Contact Us Promptly: Reach out to us within 24 hours of receiving the package. This helps us address the issue as quickly as possible.
• Provide Proof: Include clear photographs of the damaged product and the packaging. This documentation is crucial for us to process your claim efficiently.
• Email Us: Send the details and photos and video to artwordvibhav@gmail.com. Please include your order number and a brief description of the damage.

Our team will review your claim and get back to you with the next steps. We aim to resolve any issues swiftly and to your satisfaction. 

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact us at artwordvibhav@gmail.com.